Bob42

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  • in reply to: wordpress update and no access to website admin #14940
    Bob42
    Member

    This is a snippet of our nginx config, it don’t seem to have anything wrong.

    server {
    listen 80 default_server;
    listen [::]:80 default_server ipv6only=on;

    root /srv/wordpress;
    index index.php index.html index.htm;

    server_name wp.getperx.com http://www.getperx.com;

    location / {
    try_files $uri $uri/ /index.php?q=$uri&$args;
    }

    in reply to: wordpress update and no access to website admin #14890
    Bob42
    Member

    I’ve tried that already, but it’s still not working. What about the error notices listed above? Could it be the cause?

    in reply to: wordpress update and no access to website admin #14863
    Bob42
    Member

    The WordPress backend is still around, but access to website content to make changes is not possible.

    As instructed, WP_Debug processed and this is the error notice I got:

    Notice: Undefined index: page in /srv/wordpress/wp-content/plugins/hubspot/inc/hs-notice.php on line 20

    Strict Standards: Non-static method WPHubspot::hs_is_customer() should not be called statically, assuming $this from incompatible context in /srv/wordpress/wp-content/plugins/hubspot/inc/hs-notice.php on line 23

    But it does not look like an error regarding the incompatibility of WordPress version. Would there be any updates to the Agile theme to fix WordPress 4.2.2 compatibility issue soon?

    in reply to: Cannot access wp-admin #14727
    Bob42
    Member

    Hi Guys,

    My clients got a similar problem: they can not access the dashboard, cannot make updates or post anything etc. wordpress backend has vanished. good thing the site is still visible.

    Apparently they updated to wordpress 4.2.2 (yes I know the theme is only supported until version 4.2.1) and since then nothing works. I did not tell them and now they are really unhappy.

    And of course NOW they need URGENTLY a solution and that’s why I am writing you. Can you PLEASE help ASAP??

    Their website, which now they can only access via cpanel and ftp, is http://www.getperx.com/

    Thanks a lot.

    Bob

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