Forum Replies Created
-
Posts
-
Hi Livemesh,
We actually found and fixed the error in the theme file, so the issue is resolved for the time being. My broader question then is about theme updates so we prevent this in the future. I had assumed that we’d be notified about the theme needing to be updated inside wordpress, the same way we get notified about plugins that need updating. Is this not the case? If so, how do we make sure we keep the theme updated in future?
Andrew.
We have actually found the script error in the theme file and patched it. I’m assuming it’s a script error because the theme file hasn’t been updated to the most recent version. Would you recommend we do that in order to avoid problems like this? If so, what’s the best way to update the parent theme file without messing up the customizations we have made?
Hi LiveMesh,
An update on my query below: I’ve set up a test duplicate of our environment on our development site, which can be accessed here:
https://stitchdev.wpengine.com/
I’ve created a temporary admin account for you on this site. Details are:
user name: LiveMesh
email: wordpress@portfoliotheme.org
password: o07gxpSOC&&36OTHDj@gSnr(Hopefully this will give you enough access to the site to help me diagnose the issue. Please let me know what other info you need from me.
Thanks,
Andrew.
