[dio]

That seemed to fix it! Here’s the new code in the custom.css for anybody else that’s interested:
.rev_slider video {
width: 100%!important;
height: 100%!important;
top: 0 !important;
}

[dio]

Hi,

This has nothing to do with the video not playing on mobile. Revolution slider is right, the video should not play on mobile… but that is not the problem we are trying to fix here.

Slider videos are resizing incorrectly due to some sort of stylesheet override in you theme. I tested embedding the video within the slider as well as using the slider within the body of the page instead of in the page settings. Either way, the video seems to resize to fit the width when it should be trying to fit the height of the browser. I have reconfigured all of the settings in the slider UI and have not found a way to fix this issue.

Here is a video of this issue occurring in your theme and not in the other themes I have installed: https://drive.google.com/file/d/0Bz3_ufw2DHLANHN2Z2ZZUVRBdDg/view

I will try hacking away at the custom css to make this work but I would appreciate if you could investigate your code for a width/height override that may be causing this resizing issues for videos in Revolution Slider.

Thanks.

[dio]

Hi,

Thank you for your troubleshooting steps. I was under the impression that purchasing your theme gave me support for a plugin that is included in your theme’s advertised functionality. I would not like to buy a license to Revolution Slider in addition to the cost of your theme.

Since you cannot fix it, are you able to work with the team at Revolution Slider to make sure your theme is not conflicting with their code? They claim to support video resizing and tend to blame theme developers for issues like this one (see: http://www.themepunch.com/faq/video-size-and-or-positioning-is-wrong-fitvids-fix/). I have already tried adding that custom javascript and have not had success in fixing this issue.

I would be happy to buy a license with Revolution Slider to resolve this issue as long as you can prove that your theme is not causing the problem.

Thanks.

[dio]

This reply has been marked as private.

[dio]

The issue can be replicated on this site: http://new-www.discuss.io/

[dio]

Update: It looks like the “thumbnail” I pointed to in the screenshot is the video that (I assume) is not resizing correctly with the window… Even after I refresh the page, the problem still occurs. When viewing on mobile, I don’t see the video at all (it must be off the screen or not loading on my phone).

Looking forward to any assistance with this issue.

[Author]

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