Unable to Update

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #30505
    Steve Dimmick
    Participant

    Hi,
    I have version 1.9.0 installed and it is telling me version 1.9.2 is available. However, it says the update is not available.

    I have added the license key and refreshed everything and cleared my WP Rocket cache 3 times.
    It says my license key is valid, yet it still will not let me update the plugin.

    I have tried downloading the latest plugin version from your website via my account page.
    However, I am unable to download the plugin.

    Please help!
    Fix the plugin so it updates when I have a valid license key.
    Allow me to continue to download the plugin – I can’t see why you would limit the number of times I can download the plugin file – this makes no sense.

    Thanks for your help.
    Steve

    #30509
    Veena
    Moderator

    It lets you update automatically once you activate the license.

    Can you pls deactivate and activate the plugin once and check?

    If you still have trouble pls share a temp login to your site as a private message.

    #30563
    Raghavendra
    Moderator
    This reply has been marked as private.
Viewing 3 posts - 1 through 3 (of 3 total)
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