Unable to Import Demo

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This topic contains 6 replies, has 2 voices, and was last updated by Pgrowth pgrowth 3 years, 2 months ago.

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  • #23914
    Pgrowth
    pgrowth
    Member
    Post count: 19

    When importing the xml file nothing happens. It looks like it is trying to import, but then after about a minute it just stops and nothing happens.

    I have attached a screenshot of why my screen looks like after the import fails.

    Attachments:
    #23920
    Veena
    Veena
    Moderator
    Post count: 8167

    This is a server related issue .
    You should talk to your hosting provider to ensure the following requirements for any premium theme –

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 128M
    post_max_size 48M
    upload_max_filesize 48M

    #23977
    Pgrowth
    pgrowth
    Member
    Post count: 19
    This reply has been marked as private.
    #23981
    Veena
    Veena
    Moderator
    Post count: 8167

    The login credentials seems incorrect .

    Can you pls just update the home pages and check ? In the page edit window you should see an update button just hit on that and check.

    #23992
    Pgrowth
    pgrowth
    Member
    Post count: 19
    This reply has been marked as private.
    #23993
    Veena
    Veena
    Moderator
    Post count: 8167

    Pls check now .
    Thanks.

    #24015
    Pgrowth
    pgrowth
    Member
    Post count: 19

    Hi, thank you! 🙂

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