The installation (import data failed)

Support Forums for LiveMesh Themes & Plugins Forums Peak Theme Support The installation (import data failed)

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  • #27801
    Tuan LinhTuan Linh
    Participant

    Hi,

    I’m trying to install the theme for my client, however, I can’t import the sample data, it show internal 500 error when I use WordPress import and import the peak-sample-data.xml file (see attachment). Could you please help me check and fix that?

    Best regards,
    Linh

    Attachments:
    #27803
    Tuan LinhTuan Linh
    Participant
    This reply has been marked as private.
    #27804
    VeenaVeena
    Moderator

    I think the main issue sample data not getting imported fully is due to the php limits ,
    You should talk to your hosting provider to ensure the following requirements for any premium theme –

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 128M
    post_max_size 48M
    upload_max_filesize 48M

    Pls try demo data import after increasing the php memory limits and check.

    #27816
    Tuan LinhTuan Linh
    Participant

    Hi,

    Thank you for that, I have done that but have no luck, the importing still goes to error.
    Could you please have take a look

    Best regards,
    Linh

    #27824
    Tuan LinhTuan Linh
    Participant

    Hi,

    Did you check my message? can you make it faster because my client is in hurry.

    Best regards,
    Linh

    #27829
    VeenaVeena
    Moderator

    Demo data has been imported and i see no error after increasing php limits.

    If you want footer like demo you have to import .wie file which comes with the theme downloaded bundle .
    For importing wie file you can use this plugin –
    https://wordpress.org/plugins/widget-importer-exporter/

    (Prior to import wie file you need to activate the recommended plugins like WP instagram widget..)

Viewing 6 posts - 1 through 6 (of 6 total)
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