Logo Transparency

[TBHOnline]

I have uploaded my logo .png however it does not appear with the background transparent.

Can you please let me what I’m doing wrong?

Thanks

 

[livemesh]

You should upload a PNG file which has transparent background. If you are going to use Adobe Photoshop, pls check the transparency option while exporting the image as PNG. Let me know if you still have trouble. Thanks

[Rowena]

I used a logo company who sent me the bundle. I’ve only uploaded the .png file and my logo is still sitting in a white box.

I have checked the file out myself and also checked with the logo company.

Can you please help?

[Rowena]

FYI
The .png file I loaded to the website works transparently in alternate settings.

[livemesh]

Can you either post the URL here or email me through my themeforest profile page the URL for the page? I checked locally here and there is nothing in the code which is hampering the transparency. In fact, the theme logo you see in the demo site itself is transparent and when you change the color of the background, things look normal. Thanks

[Rowena]

I have also checked it all but the logo is still not transparent.

http://www.tbhonline.com.au

Thanks!

[livemesh]

I checked the logo in Photoshop. It is not transparent. It has white background and hence you are seeing it in the header. You need to ask the company that gave you the logo to provide a transparent one. Or you need to make your header background white.

I have taken your logo and made it transparent just as an example.

Original Logo:

Transparent Logo:

You can see the difference by using the transparent logo in your header.

[Rowena]

Problem solved!

Thanks heaps for your help.

Your support forum is awesome!!

[Author]

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