Demo Import File is not correct

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #24382
    beautitag
    Member

    I got the same problm as in the post
    http://support.livemeshthemes.com/forums/topic/the-demo-import-file-is-not-correct/

    I have tried the tutorial but it did not work out.

    If you could fix this issue, I can give you a 5 star in themeforest.

    #24383
    Veena
    Moderator

    Pls share a temp login to your site here as a private msg, ll help you out.

    #24387
    beautitag
    Member
    This reply has been marked as private.
    #24389
    Veena
    Moderator

    Pls share the link to your site.

    #24390
    beautitag
    Member
    This reply has been marked as private.
    #24392
    Veena
    Moderator

    I tried to import demo data but it is failed.
    This is a server related issue ,your web server is configured with PHP settings that are too low to allow the theme ZIP file to upload.
    You should talk to your hosting provider to ensure the following requirements for any premium theme –

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 128M
    post_max_size 48M
    upload_max_filesize 48M

    #24395
    beautitag
    Member

    The PHP version is 5.5

    I have changed the php.ini to the above config

    #24396
    Veena
    Moderator

    Still i am getting the same blank page .
    Are you sure that php memory limit has been increased?

    Can you pls check the server error log and see if any errors displayed?
    and Also pls enable debugging by setting WP_DEBUG to true in wp-config.php file in the wordpress root folder and check if it throws any error.

    #24398
    beautitag
    Member

    DEBUG Enabled

    #24399
    beautitag
    Member

    In addition, I cannot activate the Revolution slider as I do not have the code. Shouldn’t we expect the have revolution slider included in the package?

    #24401
    Veena
    Moderator

    Revolution slider is included in the themebundle and i saw that you have already installed the same.
    I just activated the rev slider plugin and imported demo slider .
    Pls check now.

    Thanks.

Viewing 11 posts - 1 through 11 (of 11 total)
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