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  • #27359
    Alicia B
    Participant

    Hello,

    I am not sure if I originally imported all of the files incorrectly when activating my demo version, but the following parts are either missing or incomplete on my site (www.LowerRichlandLove.org) :

    background image for “A peek into our Process” section
    campaigns do not feature the background images and are not properly aligned
    Parallax image for “Being rich is not about how much we have…” is not showing
    All of the footer content is missing
    Clients section images
    Several product images
    Team profile and portfolio images

    It appears that mostly the images in these sections are not displaying, even after trying to import them. I went through the video tutorial again and when trying to upload the peak-sample-data.xml file after several attempts, I am getting a 500 Internal Error message.

    Can you provide any assistance on this issue?

    Thank you!

    #27361
    Veena
    Moderator

    Can you pls increase the php limits ,
    You should talk to your hosting provider to ensure the following requirements for any premium theme –

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 128M
    post_max_size 48M
    upload_max_filesize 48M

    Afer increasing these php values pls try demo-import again.

    #27369
    Alicia B
    Participant
    This reply has been marked as private.
    #27370
    Alicia B
    Participant
    This reply has been marked as private.
    #27372
    Veena
    Moderator

    Can you pls share a temp login to your site as a private msg ?

    #27373
    Alicia B
    Participant
    This reply has been marked as private.
    #27375
    Veena
    Moderator

    Media files has been imported and everything looks good now. Pls check.

    Thanks.

    #27382
    Alicia B
    Participant
    This reply has been marked as private.
    #27384
    Alicia B
    Participant
    This reply has been marked as private.
    #27391
    Veena
    Moderator

    I just deactivated some plugins and then tried import demo data, everything went well .

Viewing 10 posts - 1 through 10 (of 10 total)
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