Cannot delete Post Block or Grid widget

Support Forums for LiveMesh Themes & Plugins Forums Elementor Addons Support Cannot delete Post Block or Grid widget

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #28999
    Simon Buckingham
    Participant

    HI Support,
    I have a problem with Livemesh Pro widgets (Grid and Posts Block) where, when I rollover the widget, the Elementor pencil icon top right of the widget does not expand, and so I cannot for example delete the widget (or do any of the other options like duplicate etc). Not being able to delete the widget is a major problem. My only resort is to delete the parent widget which means I lose work.

    If I delete the Pro version of the Livemesh plugin and go back to the standard version it seems to work fine. I have tried with the latest version 1.7.5 of Pro and 1.7.2. Both have the problem. I also have tried with the latest version of Elementor 1.9.3 and the last 1.8.8 version.

    My site is local so I cannot provide login details.

    Hope you can help.

    #29001
    Simon Buckingham
    Participant

    Also, of note, is that by default when dragging on a Posts Block, for example, the Filter text overlaps with the Eleemntor pencil icon so it is immediately compromised.

    #29009
    Raghavendra
    Moderator

    We don’t guarantee everything works well with our Elementor and Livemesh SiteOrigin widgets. We did find some
    compatibility issues with SiteOrigin widgets and Elementor – the experience is not always smooth and hence
    we created a separate plugin for the Elementor. Just to confirm – are you using pro version of Livemesh SiteOrigin Widgets or the Addons for Elementor plugin?

    #29038
    Simon Buckingham
    Participant

    I have no idea what SiteOrigin is and I am not using it. I am using the Addons for Elementor.
    I have tried both the standard Livemesh Elementor plugin – called “Addons for Elementor” – and the Pro – paid for – version called “Addons for Eleemntor Pro”
    The standard version works fine.
    The Pro version does not.

    #29048
    Raghavendra
    Moderator

    Sorry about the confusion – not sure why I assumed you were talking about SiteOrigin widgets.

    Since this is localhost, I would need help with the following –

    1) Is there a way you can tell me if you see any JS errors in the console? Pls provide the exact error you see
    there.

    https://developers.google.com/web/tools/chrome-devtools/console/

    2) Does this occur in incognito mode of the browser? Or does it repeat if you use another browser instead of the current one?

    I checked my local installation with latest versions of ELementor and saw no issues. Checked with both free as well as PRO versions of the elements. Thanks

    #29353
    Robert Peteuil
    Participant

    Hi Simon,

    I just purchased the Pro version yesterday and I ran into this exact same issues: unable to delete Post-Block/Post-Grid and “Filter text overlaps with the Elementor pencil icon”.

    To address the Filter text overlapping the pencil issue, I added a temporary 30 or 40 pixel buffer to the element, so the FIlter text is well below the pencil.

    To delete it, I created a new section, dragged the Post Grid/Block to the new section, and then deleted the new section.

    @Raghaven-dra – i haven’t tested this in incognito or with the JS console open. I’ll test this later today or tomorrow and post a follow up.

    #29382
    Raghavendra
    Moderator

    Robert – I would love to hear what you found. I am unable to reproduce this and I am sure many others cannot since we only have two such reported cases while many hundreds of others are using these most popular elements of our plugin.

Viewing 7 posts - 1 through 7 (of 7 total)
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