Support Forums for LiveMesh Themes & Plugins › Forums › Appdev Theme Support › app dev theme issues
- This topic has 10 replies, 3 voices, and was last updated 8 years ago by Veena.
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May 10, 2016 at 6:46 pm #21446leorulzMember
hi development team,
I have few issues that I would like to get resolved.
I have theme installed on the following domain: http://sephardicsiddur.com:1. site loads extremely slow, I have tried disabling all the plugins and the issue still persists, is possible to see what causing the issue?
2. logo is not displayed at all when viewing in mobile device
3. once you visit site, you will see a heavy cyan line that is over the background image, how can I remove that?your help is appreciated.
May 11, 2016 at 2:11 pm #21477RaghavendraModerator1) Your site is doing quite well actually. Loaded in about 1-2 secs for me. Pls see this for verification –
http://tools.pingdom.com/fpt/#!/b4Pr8u/http://sephardicsiddur.com/The problem could be specific to your connection or may be the site slows down once you login. Try loading the site in incognito mode or private mode of the browser.
2) Pls upload a retina logo at the end of Site Logo tab of Theme Options. See ‘Retina Site Logo Image’ option in this tab. Pls make sure you enter the height and width of the retina logo, failing which the logo won’t load on all retina devices.
3) If you use the latest version of Appdev, pls check the ‘Remove Title Header’ option in the Page Edit window.
May 13, 2016 at 8:45 pm #21612leorulzMemberhi, thanks for the reply.
I am having issues with the email not being sent from your contact form. I have tested with the other email plugins and it seems to work fine. I have also checked the spam folder and I do not see any email coming from my site. (http://sephardicsiddur.com) Can you please let me know work around?
I have uploaded the retina logo for mobile, but it overlaps the menu bar. Can you please take a look with your mobile device.May 14, 2016 at 5:24 am #21620VeenaModeratorCan you pls use contact form 7 instead of using theme contact form shortcode and see if that helps ?
Pls try use the below custom CSS in themeoptions –#site-logo a img.retina-logo { max-width: 85%; }
May 18, 2016 at 1:34 pm #21841leorulzMemberhi, thanks for the response. contact form 7 works, but i really like the look with your contact form short code. Can you tell me how to have the same look and feel on contact form 7?
May 18, 2016 at 1:40 pm #21842leorulzMemberi really like your form, is there anyway i can do to send emails? anything you can suggest perhaps?
thanks.
May 19, 2016 at 5:49 am #21889VeenaModeratorActually contact form 7 won’t have any difference , it is almost similar .
You can find the appdev contact form in contact form 7 if you have imported sample data .May 19, 2016 at 6:02 am #21891leorulzMemberhi, i am having styling issue, it does not look anything like your original form. can you please take a look at snapshot and my site at http://www.sephardicsiddur.com
thanks.
May 20, 2016 at 6:27 am #21939VeenaModeratorHave your resolved this ?
May 20, 2016 at 10:54 am #21952leorulzMemberhi, yes i was. can you tell me if there is a way to upload favicon using your theme option panel. i did not see that option there.
thanks.
May 21, 2016 at 6:07 am #21993VeenaModeratorPls use one of the free plugins for adding a favicons like the one below –
https://wordpress.org/plugins/favicon-by-realfavicongenerator/
If you have any further query pls open a new thread .
Thanks .
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