404 Error on Shortcode Builder

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #3039
    Jvpapajvpapa
    Member

    Hi,

    I love this theme. Awesome job! I am having a problem using shortcodes.

    When I use the visual editor and click on the green plus for the shortcode builder. It opens a small window with a 404 error. I’m using WordPress 3.7.1.

    If there’s no fix could you provide detailed list of shortcodes and parameters. I’m trying to insert a large blue button and could not access the code from the sample site.

    Thank you,

    Joe

    #3051
    NexusNexus
    Moderator

    Hi Joe,

    This is a strange issue, which I haven’t seen so far. Can you pls reply as a private message here with the site URL and a temporary login to the WordPress dashboard so that I can take a look.

    Thanks!

    #3061
    Jvpapajvpapa
    Member
    This reply has been marked as private.
    #3072
    RaghavendraRaghavendra
    Moderator

    Checked by creating a post and I can see the error as reported by you. This looks like a config issue on the WordPress installation itself. Can I share the FTP for this site so that I can debug further? I looked at the htaccess file and saw no issues. There are some hints of what could be wrong here –

    http://stackoverflow.com/questions/2195252/in-wordpress-php-files-within-the-theme-folder-do-not-run-but-return-404-erro

    Will need to take a look at the error log as well as check the file permissions.

    #3074
    Jvpapajvpapa
    Member
    This reply has been marked as private.
    #3108
    RaghavendraRaghavendra
    Moderator

    I rectified the issue by deactivating the “rogue” .htaccess file in the wp-content folder of your installation with this content –

    <Files *.php>
    deny from all
    </Files>
    

    I suppose most ThemeForest themes will have an issue if you have this setting and hence I renamed the file. May have been inserted by a plugin.

    #3117
    Jvpapajvpapa
    Member

    Works great! Thank you!

    #3133
    NexusNexus
    Moderator

    Cheers!

Viewing 8 posts - 1 through 8 (of 8 total)
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