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December 10, 2020 at 12:43 pm in reply to: Blank pages displaying since updating WordPress or PHP version #36099RaghavendraModerator
Can you pls confirm if the blank pages issue is resolved?
December 10, 2020 at 12:42 pm in reply to: Blank pages displaying since updating WordPress or PHP version #36098RaghavendraModeratorI did update the installation and we have two errors still showing up specific to PHP 7.4 version(does not affect PHP 7.3 version). Pls give us a day’s time and I will have the same fixed too. Thanks.
RaghavendraModeratorWe released a new version of the theme two days back with updated Revolution slider. Can you pls update the installation and get back to me if you still have trouble?
December 9, 2020 at 5:11 am in reply to: Widgets screen, OptionTree and Sidebar issues upon upgrade to 3.2 #36094RaghavendraModerator1) Pls upgrade to 5.4 version released yesterday and the first issue should be resolved.
2) Have you checked if there is any error on the server. Is it possible to post the same?
3) This is by design. This is a single-column page. We can customize it if needed. Do let me know if you need to provide some custom CSS to make this two column as desired by you.
December 8, 2020 at 12:49 pm in reply to: Blank pages displaying since updating WordPress or PHP version #36088RaghavendraModeratorThis reply has been marked as private.RaghavendraModeratorThe change log is now updated.
RaghavendraModeratorAn update was released today with compatibility changes. Pls check it out. Thanks for your patience.
RaghavendraModeratorWe released an update with the fix. Pls check it out. Sorry about the delay. Thanks for reporting this issue to us.
RaghavendraModeratorYou can email us your credentials through the contact form here – https://themeforest.net/user/LiveMesh#contact. An update was released today with some compatibility fixes. Thanks
RaghavendraModeratorYes, the theme is supported in WP 5.5. We released an update today with some compatibility changes. Pls take a look. Thanks for choosing our theme.
RaghavendraModeratorCan you pls check with the hosting provider once to check if there has been some type of filtering being done and whether the emails are seen in the server logs or not.
RaghavendraModeratorThe theme is supported and if you provide temp credentials, we can take a look at the issues you are facing. It is recommended to upgrade in a staging site since 5.x was a major update to the theme.
RaghavendraModeratorI checked your installation and contact form 7 configuration too. Everything looks good and emails are indeed being sent as verified by me using the Check Email plugin.
Are you still having this issue? I did send a test message from the contact form to admin@whowe.com. Did you receive the same?
RaghavendraModeratorAlternately, you can create a logo image using some of the free tools like this https://spark.adobe.com/make/logo-maker/ such that it is not too long. Reducing the number of menu items is perhaps not feasible.
RaghavendraModeratorThat’s because there isn’t enough space for logo and the menu to appear in the same line unless we change the font size and reduce the spacing between the menu items. Is that acceptable to you if we have some menu items smaller show up smaller and the logo becomes smaller too in size?
I think reducing the spacing between menu items may not be recommended since they are already quite close to each other.
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