As discussed in the email, we will work on this issue happening specially with Chrome 34 and above and get back to you with a fix/workaround. For now, if you can afford to do it, you can use autoplay=”true” as an attribute like this (posting it just for everyone’s benefit) –
[ytp_video_showcase id="video-intro" video_url="http://www.youtube.com/watch?v=Ud5bO4mnh6w" containment="self" placeholder_url="http://example.com/video-placeholder1.jpg" title="Design is Problem Solving." text="All the tools you need to build a top notch website. Comes with outstanding support." button_text="Purchase theme »" button_url="http://themeforest.net/user/LiveMesh/portfolio?ref=livemesh" overlay_color="#31110F" overlay_opacity="0.5" autoplay="true"]