April 17, 2014 at 5:26 pm #6043
With upgrade to 3.9, the shortcode panel in the visual editor raises a script error and the shortcode chosen is not inserted into the editor. Here is the fix for the shortcode panel –
Pls replace line number 286 of framework/admin/tinymce/tinymce.js file (note: line number can vary slightly between themes and hence pls look for exact string below and replace) from –
window.tinyMCE.execInstanceCommand('content', 'mceInsertContent', false, shortcodeText);
tinyMCEPopup.editor.execCommand('mceInsertContent', false, shortcodeText);
and things should work normally.April 20, 2014 at 1:43 am #6106brotskybeeMember
Apologies. I didn’t realize I’d left the Extinct forum.April 22, 2014 at 5:50 pm #6155pierrecouchardMember
I’m having some problems inserting shortcodes.
I’ve tried locating line number 286 (approximately) of framework/admin/tinymce/tinymce.js file but I don’t know where to find that file for starters.
Thanks!April 22, 2014 at 10:13 pm #6169marketingchristianMember
I am also having this issue. Shortcodes are not inserting into page/post. Also, there seems to be no way to install another editor while this theme is installed. We would like to use the shortcode menu in the admin and hope that there is a support option for this. Other than that, it’s a very nice theme.
If someone from this company would be willing to address this or point us in the right direction for a solution, we would greatly appreciate it.
Thank you!April 23, 2014 at 1:20 pm #6187tomramsdenMember
Hi, I have also upgraded to 3.9 and experienced the Shortcode problem.
I have amended the tinymce.js file and uploaded this in place of the old file, but it still does not work.
When I click on ‘Insert’, the browser does nothing until I click ‘Cancel’ and nothing appears.April 23, 2014 at 2:16 pm #6191
Pls clear the browser cache and see if that helps. Should work with the latest update of the theme released a day ago.April 23, 2014 at 2:42 pm #6198pierrecouchardMember
Cleared the cache but it still doesn’t work.April 26, 2014 at 10:52 pm #6329
I’ve made the change the tinymce.js file, and have no cache to clear. Still not working.April 26, 2014 at 11:43 pm #6330
As a developer, I understand this is an huge inconvenience. I’m sure you all are working hard and diligently to rectify this issue. However, it would behoove both the developers and end-users if you would provide a complete list of all shortcodes available in this theme with the documentation. Just a thought. Thank you.April 27, 2014 at 10:01 pm #6334bijdsMember
Hi, i have the Same problem i Cant use the shortcode plugin.
Can you please send me the list of the codes ?
So i can type them my self.
Thank you.April 29, 2014 at 3:21 am #6373
The ‘disgruntled factor’ is going up. A portion of my website work is at a halt without the shortcodes. You could solve this issue for myself and many others if you would post the shortcode list in the mean-time. Please. Thank you.April 30, 2014 at 1:38 pm #6437
Sorry folks for the trouble. Whoever is having trouble with 3.9, pls send me an email with a temporary login to your dashboard and we can apply this fix this for you. Pls use the bottom right box on our ThemeForest profile page – http://themeforest.net/user/livemesh to email us. I can positively assure you that the issue will be resolved.
We recently updated Agile/Austin documentation with complete list of shortcodes with every option documented. For other themes, we have captured most of the shortcodes in the sample pages for shortcodes. Hope we will be able to update other themes soon with the list of shortcodes like we did for Agile/Austin. Meanwhile, pls do reach out to us and we will be willing to patch the theme for you while we ready the updates to be released this week for all. Thanks for your patience.April 30, 2014 at 1:51 pm #6438
Have sent an email to cmdlinegeek and bijds asking for temp login information. Pls provide the same. ThanksMay 19, 2014 at 12:54 pm #6906cliftoncreateMemberThis reply has been marked as private.May 20, 2014 at 7:41 am #6914
cliftonecreate – your installation is updated and things are looking fine. Pls clear the cache just in case you still see trouble. Also, try updating to latest version of the theme whenever you get a chance. Thanks
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