Visual Composer

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  • #25076

    I updated my theme and WordPress and now visual composer is not showing on the backend, any advice?

    #25077
    VeenaVeena
    Moderator

    Pls update Visual Composer plugin and see if that helps .

    You can find plugin files in Visual_Composer-Templatera folder , you need to update both js_composer and templatera .

    #25079

    I did update it and that’s where the problem arose. I downgraded the VC to previous version of VC and it works fine. I did not update templatera as there was was no update for it

    #25080
    VeenaVeena
    Moderator

    Can you pls share a temp login to your site as a private msg ?
    Have you made any changes in theme files ?
    Can i delete the theme and reinstall?

    #25087
    This reply has been marked as private.
    #25093

    where you able to test the problem?

    #25094
    VeenaVeena
    Moderator

    I have updated VC and templatera and deactivated some plugins, now edit page loads fine .
    Pls check now.
    Pls activate one plugin at a time and find the culprit plugin.

    Thanks.

    #25095

    I didn’t install any other plugin than the ones that came with the theme

    #25097
    VeenaVeena
    Moderator

    I haven’t deactivated any plugin that comes with theme . You can see the deactivated plugins in plugin’s screen.
    You just need to activate one plugin at a time and check exactly which plugin was causing that issue.

    #25098

    It’s my backup software. I will contact their support about the issue

Viewing 10 posts - 1 through 10 (of 10 total)
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