Tagged: gdlibrary thumbnails
June 4, 2014 at 11:48 am #7197
I recently migrated my install of WordPress across to another sites hosting (TSOhost from iPage), alongside a change of domain from ruthgorseacademy.co.uk/wordpress to ruthgorse.leeds.sch.uk.
The migration is now complete and everything is working perfectly, apart from on my contact page (http://www.ruthgorse.leeds.sch.uk/contact), as the thumbnail for the featured image is not showing.
I have created a test.php and confirmed that GD library is active.
GD Support enabled
GD Version bundled (2.1.0 compatible)
Is there anything else which could be causing this?
Tom.June 5, 2014 at 4:18 am #7215
Hi! I cannot see the space where the thumbnail should appear. I’d recommend that you took it out of the page, publish your page without it and add it as a featured image afterwards. Let us know if that worked out! Cheers!June 5, 2014 at 7:19 am #7218
Thanks for the response Ernesto. Unfortunately that didn’t work.
The page is set up as a Team Profile basically. The Featured Image (http://www.ruthgorse.leeds.sch.uk/wp-content/uploads/2014/05/trgaContact.png) should be displaying on the page where it says Testimonial in the circle, like it does here on the old site: http://www.ruthgorseacademy.co.uk/wordpress/contact/
It is the same for the template gallery: http://www.ruthgorse.leeds.sch.uk/filterable-gallery/
So I figured it would be a case of GD Library not being installed, but it is 🙁June 5, 2014 at 10:08 pm #7226dougwebMember
I am having the identical problem. Can’t for the life of me figure out whats causing it.June 6, 2014 at 10:25 am #7238
Can you pls post a temp login to your dashboard, so that I can take a look. @dougweb, Pls open a separate ticket with a temp login to your dashboard and I will take a look. Make sure to mark the reply as private when you are giving login credentials. Thanks!June 6, 2014 at 11:38 am #7241seavealMember
I have the same problem.
RegardsJune 6, 2014 at 6:40 pm #7256dougwebMember
Couldn’t start the thread as private, so made another reply in it with the credentials
My developer friend said the following information when trying to debug it himself:
“I noticed in the preview theme https://www.livemeshthemes.com/agile/#team2
the alt tag for the team image says “Testimonial”, we also see the same behavior however in the script team-shortcodes.php the mo_team_shortcode function seems to have the correct implementation for computing the image_alt tag (name . position) but this isnt used
I would also bring up that our site is https and its causing Blocked Loading active mixed content on all of the Google Font CSS files”June 7, 2014 at 3:01 am #7258
Will continue the reply in your current post!
Cheers!June 7, 2014 at 3:02 am #7259
Please, @seaveal start a separate topic with a link to your webpage and a temp login posted as private so we can start working on your issue!
Cheers!June 9, 2014 at 8:42 am #7278
No responses for the OP? 😉
Is there anything else you guys want me to check other than the GD Library? Or do you want a temp login to have a look around
Cheers.June 9, 2014 at 12:44 pm #7279
I have already requested you to post a private message with a temp login to your dashboard. Pls see my reply above. Thanks!June 9, 2014 at 12:47 pm #7280This reply has been marked as private.June 11, 2014 at 1:02 pm #7332
Ok. I disabled all plugins once and see that the thumbnail generation is working fine. This is a plugin issue and I would recommend you to deactivate any plugins you are not using. Also you can configure the “Jetpack” settings and disable the “Photon” module in it. This module has issues with the thumbnail generation. Thanks!June 12, 2014 at 11:54 am #7362
Thanks a lot Nexus. Seems to have done the trick 🙂June 12, 2014 at 12:00 pm #7364RaghavendraModerator
Pls see my reply here if you want to use HTTPS.
Pls make sure you use WordPress as thumbnail generation method in theme options.
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