Theme Update

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This topic contains 6 replies, has 3 voices, and was last updated by Raghavendra Raghavendra 5 years, 9 months ago.

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  • #2850
    Alanajane
    Alanajane
    Member
    Post count: 7

    Before I install the new theme update, I want to make sure I’m doing it correctly. (I’ve never updated a theme by its framework before.)

    Do I simply install the new extinct.zip file? Will that installation erase all the theme modifications I’ve already done to the site?

    #2851
    Rochester
    rochester
    Member
    Post count: 1

    Hi!

    Yes, you just need to replace old theme with the new one.

    But if you have changed theme files you’ll lose your customization, to avoid that you’ll need to create a child theme. Settings and content will be fine

    Also it’s always better to perform a full backup 🙂

    -roch

    #2925
    Alanajane
    Alanajane
    Member
    Post count: 7

    Ok, I’ve tried uploading the extinct.zip file twice now. Both times I receive the following:

    Installing Theme from uploaded file: extinct.zip
    Unpacking the package…

    Unpacking the package…

    I don’t receive the success message, and my theme doesn’t get updated. Help?

    #2926
    Rochester
    rochester
    Member
    Post count: 1

    Hi!

    Probably no, but make sure that you are uploading the right file (the theme folder not the main zip you’ve downloaded) and that your server allows big uploads.

    Also you’ll probably need to delete current one then upload the new one

    -roch

    #2944
    Alanajane
    Alanajane
    Member
    Post count: 7

    Okay, I was able to install the updated theme (extinct 2.0). Thank you!

    For the past couple weeks, 9 out of every 10 photos I tried to upload to the media library broke. I thought that the images breaking may have had something to do with the outdated theme. The theme is now updated, and I still cannot upload any new images. They all break. They are within the appropriate file size. What is causing this, and how do I fix?

    I apologize for all the support requests. I have never had this much trouble with a theme before.

    #2955
    Raghavendra
    Raghavendra
    Moderator
    Post count: 4614

    This is mostly folder permissions issue as discussed here –

    http://wordpress.org/support/topic/403-forbidden-error-on-all-media-uploads

    I activated the default Twenty Twelve theme on your site and same error occurs. This is more of a setup issue than a theme issue.

    See some more help in Google for this common error –

    https://www.google.com/?gws_rd=cr&ei=s6eQUu2_DMaFrQeoxYG4Dg#q=403+forbidden+error+wordpress+media+files

    #2963
    Raghavendra
    Raghavendra
    Moderator
    Post count: 4614

    Btw- I had deactivated the security plugin and also uploaded some images to do some tests. Pls undo these actions. Also, the error displayed is permission denied for images. You can check the server wp-content/uploads folder – probably images are uploaded to the server but they are not accessible due to lack of folder permission. Saw this error in the console of the browser.

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