Slow mobile load

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #24491
    anna_kozh
    Member

    Hello,
    My web version loads fairly fast. Ipad – loads every other time, Iphone – doesn’t load the site at all.
    Please help. Thank you very much.

    annakozh.com
    username: pim
    pw: Glados123

    #24492
    anna_kozh
    Member
    This reply has been marked as private.
    #24497
    Raghavendra
    Moderator

    The username/password is incorrect. Can you pls provide the right credentials? Let me have a closer look at what’s happening.

    BTW, do you experience the same issue with our demo site – https://www.livemeshthemes.com/cosmic?

    #24518
    anna_kozh
    Member
    This reply has been marked as private.
    #24529
    Raghavendra
    Moderator

    I am trying to reupload the theme at present since the folder structure is not right. Things won’t be reliable if the theme is located inside a subfolder and even WordPress admin get cranky when this happens – it is not allowing me the delete the theme saying – Deletion failed: The requested theme does not exist – though the theme does exist and does activate.

    The folder structure should be –

    http://annakozh.com/wp-content/themes/cosmic/

    and not

    http://annakozh.com/wp-content/themes/themeforest-8955992-cosmic-app-landing-multipurpose-wordpress-theme/cosmic/

    I have uploaded the theme again that goes into themes/cosmic folder and activated it. The site is working great and is really smooth on my mobile as well as desktop and results here – https://tools.pingdom.com/#!/bttQ82/http://annakozh.com/ confirm the same.

    Pls delete the subfolder themes/themeforest-8955992-cosmic-app-landing-multipurpose-wordpress-theme/cosmic/ through FTP since WordPress does not let me do it through the admin interface.

    Pls let me know if you need help uploading the sample data (recommended) and we can help import the same for you so that you get a head start on your site. Good luck.

    #24531
    anna_kozh
    Member
    This reply has been marked as private.
    #24539
    anna_kozh
    Member
    This reply has been marked as private.
    #24542
    Raghavendra
    Moderator

    If you do not need the portfolio and gallery functions, you can delete the plugin Livemesh Custom Post Types (if you just deactivate it, it will activate automatically since it is marked as required plugin) and that should take care of URL issue.

    #24543
    anna_kozh
    Member
    This reply has been marked as private.
    #24551
    Veena
    Moderator

    You have to delete the plugin manually (through FTP).
    Folder structure – wp-content/plugins/livemesh-post-types.

Viewing 10 posts - 1 through 10 (of 10 total)
  • The forum ‘Cosmic Theme Support’ is closed to new topics and replies.