Premium Version deactivated

This topic is: not resolved

This topic contains 1 reply, has 2 voices, and was last updated by Raghavendra Raghavendra 4 months, 3 weeks ago.

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  • #31620
    Rusti Pixel
    Rusti Pixel
    Participant

    This has happened a few times on different websites.

    I have the premium version activated on site and all is well; then one day i visit the site and the premium version has been deactivated and reverts back to Free, which screws up the layouts.

    It’s just one website; it happened today on two websites.

    How can this be resolved so it doesn’t happen?

    #31671
    Raghavendra
    Raghavendra
    Moderator
    Post count: 4676

    Can you pls send us a message with temp login details to us via this contact form?

    https://www.livemeshthemes.com/beaver-builder-addons/contact-us/

    Will take a look and see why this is happening. It has not been reported so far by any of our customers.

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