Mobile Page Crashing Safari / iPhone 5

Support Forums for LiveMesh Themes & Plugins Forums Enigmatic Theme Support Mobile Page Crashing Safari / iPhone 5

This topic is: not resolved

This topic contains 5 replies, has 2 voices, and was last updated by Livemesh livemesh 6 years, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #532
    Admin_screen
    admin_screen
    Member

    Hi,

    Installed theme and imported all demo content. Default Home page(s) are crashing (not loading) when viewing on iPhone 5 w/ iOS 6.1.2

    Example: http://www.craftwinestudio.com/wp4

    Thanks!

    #533
    Livemesh
    livemesh
    Keymaster
    Post count: 1011

    Thanks for bringing this my attention. We did multiple rounds of testing on older version of iPhone and latest iPad model and things looked fine. I did notice some issues with twitter widget on iPad on some pages (only in Safari and this issue is reported for several themes) and I am looking into the issue. Since I do not see the twitter widget on your site, I guess this should not be the issue. While I have a look at this issue, can you check if it loads fine on Chrome browser in iPhone 5 ? Thanks

    #534
    Admin_screen
    admin_screen
    Member

    Thanks for the quick reply. Checked on Chrome iPhone 5 and the page crashed as well.

    FYI – Seems to crash as revolution slider is loading.

    #535
    Admin_screen
    admin_screen
    Member

    Looks like the revolution slider options Touch Enabled, Stop On Hover and Shuffle Mode need to be toggled (under edit slider) to avoid crashing the mobile browser:

    Touch Enabled – On

    Stop On Hover – Off

    Shuffle Mode – Off

    #536
    Livemesh
    livemesh
    Keymaster
    Post count: 1011

    Thank you for the information. Will update the content accordingly.

    #567
    Livemesh
    livemesh
    Keymaster
    Post count: 1011

    The theme was updated last week with latest version of revolution slider 2.3.91 which resolves this issue.

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.