Log errors

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #22577
    gijsvdh
    Member

    Hi,
    I keep getting lots of log-errors on the server with this theme. I updated this but keep getting the errors. Maybe you can help me out? The host tells me that errors in another plugin might be caused by these errors. This is a screenshot of the log and a text copy of the latest errors: https://www.evernote.com/l/AAOX4e30AAxG14_wUJbfzS1PQPykyWXwkKc
    Thanks,

    Gijs van der Hammen

    #22578
    gijsvdh
    Member

    BTW this is what my hosts writes to me. Sinc. Gijs

    Hello Gijs,

    Happy to help!

    We have identified that your theme is generating a Fatal Error and this is causing that S3 doesn’t work properly.

    You can see the information about this error below:

    Fatal error: Call to a member function get_theme_option() on a non-object in /var/www/vu-ppe.nl/wp-content/themes/invent/framework/functions/page-customization.php on line 136

    Also this theme is generating the following Warning:

    Warning: array_key_exists() expects parameter 2 to be array, null given in /var/www/vu-ppe.nl/wp-content/themes/invent/framework/functions/page-customization.php on line 133

    Please escalate this details to your developer to fix it and check the S3 feature after that action.

    If you need further assistance or have any additional questions please let us know and Thank you for choosing Synthesis by Rainmaker Digital.

    Regards,

    Sergio Meneses
    Customer Success Specialist

    #22627
    Raghavendra
    Moderator

    Are you running any command line processes on your server? This errors only occurs if WordPress is being accessed without proper initialization. Can you pls post the URL so that I can check if there are some indirect invocation of WordPress?

    #22657
    gijsvdh
    Member

    Hi meteorite,
    The url of this website is: http://vu-ppe.nl.
    The host is websynthesis.com, which gives usually good quality in WP-hosting.
    If the fault is theirs, maybe you can indicate which part of the initialization is wrong.
    Thanks! Gijs

    #22702
    Raghavendra
    Moderator

    I checked our log and I cannot find anything similar to the errors reported – and hence I am unable to reproduce the errors. Is there a way you can attach the entire error log of yours or if it is bigger than 1 MB pls email us at livemesh.themes@gmail.com – may be I can find a pattern which leads to its resolution.

    We do have something like 3-4 threads who reported this for all of our themes so far and would love to resolve it. Thanks for your patience.

Viewing 5 posts - 1 through 5 (of 5 total)
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