Issue with "hamburguer" icon in mobile devices

[SuperNet]

Hi, when i look the site using my phone or tablet i can´t see the “hamburguer” icon used for display the menu, i can see only a box with a code. Could you tell me how to fix this?

You can find screenshot here: http://awesomescreenshot.com/04c56pdfed

URL: http://www.super.net.co/wp-admin
user: TFAdmin
pass: cs109955-

Thanks a lot for your help with this

[Veena]

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[SuperNet]

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[Raghavendra]

I would suggest you get rid of www prefix everywhere unless you are planning to use the subdomains too.

I see that the General settings where you can edit the WordPress url is greyed out. Can you pls check the wp-config.php file and remove the respective entries as suggested here?

https://wordpress.org/support/topic/admin-general-settings-url-fields-grayed-outav

Since I do not have FTP access, I cannot edit this file.

[SuperNet]

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