Install Issues

[mycoachrich]

Hi,

I have been with your support team all week trying to load this theme and nothing has happened. Do I need to pay or do something else? I only get responses once a day so this process is taking to long and I have not received another response since yesterday.

Please help me get my theme up and running so I can work on it this weekend.

Thank you

[mycoachrich]

This reply has been marked as private.

[Raghavendra]

Rich – sorry this took some time. We got this resolved for you yesterday. I would still talk to hosting support once on why you are not able to upload the theme. They would be able to take a look at the error log and make the required change of configuration. At present, we could only FTP the theme files.

[jbukowiec]

Hello,

I have been trying to upload the Fitpro in wordpress, however the support team is telling me it keeps failing because it is missing some CSS files.

Ho do i resolve this?

JC

[Veena]

Hi JC,

Could you pls share a link and temporary login credentials of your site as a private reply?

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