Install Issues

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #9756
    Mycoachrichmycoachrich
    Member

    Hi,

    I have been with your support team all week trying to load this theme and nothing has happened. Do I need to pay or do something else? I only get responses once a day so this process is taking to long and I have not received another response since yesterday.

    Please help me get my theme up and running so I can work on it this weekend.

    Thank you

    #9757
    Mycoachrichmycoachrich
    Member
    This reply has been marked as private.
    #9768
    RaghavendraRaghavendra
    Moderator

    Rich – sorry this took some time. We got this resolved for you yesterday. I would still talk to hosting support once on why you are not able to upload the theme. They would be able to take a look at the error log and make the required change of configuration. At present, we could only FTP the theme files.

    #10886
    Jbukowiecjbukowiec
    Member

    Hello,

    I have been trying to upload the Fitpro in wordpress, however the support team is telling me it keeps failing because it is missing some CSS files.

    Ho do i resolve this?

    JC

    #10897
    VeenaVeena
    Moderator

    Hi JC,

    Could you pls share a link and temporary login credentials of your site as a private reply?

Viewing 5 posts - 1 through 5 (of 5 total)
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