April 16, 2016 at 1:09 am #20704
Apparently others have seen this problem. All the content on my site is missing between the header and the footer. Please advise?April 16, 2016 at 4:59 am #20710
Pls download the latest theme files from your themeforest account > downloads tab and update theme .April 16, 2016 at 7:49 pm #20721
I didnt want to take a chance on losing all the content on my clients site. I updated just the main.js file so now I have some of my homepage showing but not the homepage portfolio thumb pictures. Can you help with that?April 16, 2016 at 8:11 pm #20722
I tried uploading the latest version of the theme using the “Easy Theme and Plugin Update” plugin and I received the error:
Destination folder already exists. /home/content/p3pnexwpnas08_data03/72/2737172/html/wp-content/themes/extinct/
Theme install failed.
This is a client site and I am in need of immediate help resolving issues introduced with your theme upgrade.
Please advise?April 16, 2016 at 10:28 pm #20723TammyMember
We are experiencing the same issue. I have downloaded the most recent theme from ThemeForest. Do I just update the theme via FTP and overwrite everything in the Extinct folder or is there a better way to do this update?
We are currently on versions: Extinct 2.9 and WordPress 4.5.
TammyApril 17, 2016 at 7:20 am #20726DistressMember
I am having the same problem.
How can I update the theme without the settings and library to be removed?April 18, 2016 at 5:04 am #20733
If you are updating theme manually then you should delete the theme first and then upload the newest version .
You can use this plugin – https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Here upgrading is as simple as selecting the zip file to upload, selecting “Yes” from a drop-down, and clicking “Install Now”.
You must be logged in to access attached files.May 12, 2016 at 5:49 am #21497
I’m having the same issue. http://www.courtesybusmanagement.com.au.
I don’t want to lose the data and the information that is already in there. Also I would like to know why this happens to avoid replicating the same error again.
thanksMay 12, 2016 at 6:20 am #21498
Also I tryied what you said about uploading again the theme through this plugin and it doesn’t work at all: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/
Please need help ASAP
You must be logged in to access attached files.May 12, 2016 at 7:16 am #21501
Pls try update theme manually .
You can’t remove an active theme, so first activate the default WordPress theme (Twenty Fourteen) to be able to delete a theme required. Click the deactivated theme to see it’s details and click Delete button in the right bottom corner of it. Use the same procedure as when you installed the theme for the first time. Everything you did on your Dashboard won’t get overwritten, the files you’ve modified, however, will be replaced with the new files. I recommend that you save them in separate folders so you’ll have them at hand to reapply the changes. If you made any changes to the source files (instead of child theme), you will need to redo them of course no matter what method you use for updating.May 12, 2016 at 12:58 pm #21512
It worked, thank you!May 12, 2016 at 2:22 pm #21519RaghavendraModerator
One other way of updating –
or this video –
Pls do note that you will lose any changes you have made in the theme folder but the theme options, settings etc. will remain. Good to have a backup of the Custom CSS though.
Closing this thread for now – pls open another if you have issues with updation. Thanks.
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