Can't insert custom color code

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This topic contains 9 replies, has 4 voices, and was last updated by Veena Veena 1 year, 6 months ago.

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  • #28265
    Fernando Moraes
    fernandomoraes
    Participant
    Post count: 5

    As you can see in the attached image (01.png), isn’t possible to insert custom color hex code.
    Why?
    How can I solve it?

    On your documentation, is possible, like you can see on 02.png.

    Attachments:
    #28270
    Veena
    Veena
    Moderator
    Post count: 8078

    Actual skincolor setting is like in the attachment, not sure why it is showing as in 01.png

    Can you pls disable all plugins and see if that makes any change ?

    Attachments:
    #28391
    Rastislav Hovancak
    Rastislav Hovancak
    Participant
    Post count: 1

    Hi,

    I see the same problem.
    Few days ago I was able to set custom color. No I can just use area to pick the color.
    There is no box to place custom color number at all.

    As recommended above I deactivated all plugins but it didn’t help.

    Rasto Hovancak

    #28401
    Veena
    Veena
    Moderator
    Post count: 8078

    In am using latest version theme and i don’t see any such issue.
    Which version of theme you are using? Latest version is 4.8.

    #28418
    Veena
    Veena
    Moderator
    Post count: 8078

    Update :
    Looks like they changed a few things with color picker in 4.9 version.
    So we need to make a small correction on one of the admin css files.
    We ll issue a theme update which address this issue.

    #28632
    Ed Van Zoolingen
    Ed van Zoolingen
    Participant
    Post count: 12

    I bought the theme today and have the same issue. Is there a workaround? Is there an update available?

    #28643
    Veena
    Veena
    Moderator
    Post count: 8078

    Pls add the below CSS in framework/option-tree/assets/css/ot-admin.css file

    .hide-color-picker {
    display: block;
    }
    

    This will enable the color picker .

    We will release a themeupdate to address this .

    #28659
    Ed Van Zoolingen
    Ed van Zoolingen
    Participant
    Post count: 12

    thanx

    #28660
    Ed Van Zoolingen
    Ed van Zoolingen
    Participant
    Post count: 12

    I can see the hex color number now when I pick a coller, but i cannot enter a number. The field then becomes orange and the number is not saved. Any suggestions?

    #28666
    Veena
    Veena
    Moderator
    Post count: 8078

    Hi Ed,

    Can you pls open a new topic and share a temp login to your site as a private msg ? We ll take a look.

    Sharing temp login in this thread will be visible to the thread owner even if its is a private reply.

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