Support Forums for LiveMesh Themes & Plugins › Forums › Appdev Theme Support › Contact form not sending out mail from contact_form
Tagged: contact_form issue
- This topic has 9 replies, 2 voices, and was last updated 12 years, 3 months ago by
livemesh.
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AuthorPosts
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October 27, 2013 at 4:53 pm #2470
mvietz112
MemberThe proper email was set in contact page within shortcode, however no mail is sent out.
October 27, 2013 at 5:06 pm #2472mvietz112
MemberThis is the shortcode utilized in page:
[contact_form subject=”true” human_check=”true”]
October 28, 2013 at 1:22 am #2473livemesh
KeymasterYou need to specify mail_to parameter too to the shortcode and provide your email address where you want to receive contact messages from users. Thanks
October 28, 2013 at 3:39 am #2476livemesh
KeymasterHere is the example from documentation in case you missed it –
[contact_form class="contact-form" mail_to="john.doe@example.com" human_check=true phone=true web_url=true subject=true]
October 28, 2013 at 2:10 pm #2484mvietz112
Membermail messages are still not being sent and the specific code provided was used. Anything else I should look at?
Furthermore, can the form provide a notification, to demonstrate that the message was sent successfully?
October 28, 2013 at 2:10 pm #2485mvietz112
Membersorry please disregard second part concerning notification.
October 28, 2013 at 4:40 pm #2487livemesh
KeymasterCan you test the mail function as per the directions in this blog post –
http://www.butlerblog.com/2012/09/23/testing-the-wp_mail-function/
Also, I hope you received email when you created your user id and hope you are able to receive comment notifications too. In most cases, this is a site configuration issue or the mail landing up in the spam folder.
If you still have trouble, pls email me a temporary login to your site or leave a private message here with the login mand I can try to find out what’s happening. Thanks.
October 28, 2013 at 4:42 pm #2488livemesh
KeymasterIf the above tests fail and if you are not able to receive emails, pls contact your hosting provider to do a quick check of your mail configuration. Thanks
November 1, 2013 at 5:21 pm #2555mvietz112
MemberLivemesh,
I am still unable to send out mails. Do I need to enter smtp credentials somewhere else on the site?
The service does work on the host, (tested with VBS script)
November 2, 2013 at 2:12 am #2567livemesh
KeymasterYou can use the following plugin to configure the mail settings for your site manually –
http://wordpress.org/plugins/wp-mail-smtp/
Regarding my earlier query, were you able to receive emails from the wordpress installation- new user created, new site created etc.?
If you still have trouble, pls email me a temporary login to your site or leave a private message here with the login mand I can try to find out what’s happening. Thanks.
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