I think I see what you mean – although the plugin is installed, it’s not working, right?
When I check through my FTP, the plugin files are there.
My host are a bit of a pain, so I’d rather try to resolve this myself. If I upload fresh copies of the files, what do I need to do to make sure I don’t lose all my database information and customised code etc?
Thanks for you help!
Cheers,
Cathy