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#1884
cattopp
Member

I think I see what you mean – although the plugin is installed, it’s not working, right?

When I check through my FTP, the plugin files are there.

My host are a bit of a pain, so I’d rather try to resolve this myself. If I upload fresh copies of the files, what do I need to do to make sure I don’t lose all my database information and customised code etc?

Thanks for you help!

Cheers,
Cathy